Privacy policy

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At PPM Project & Process Management, your privacy is of utmost importance to us. We are committed to maintaining transparency when handling your personal data, and we have developed this policy to explain how your data is collected, processed, and protected.

PPM Project & Process Management
CIF: XXXXXX
Post Address: Barcelona, Spain
Email: polina.toropova@gmail.com

We process the personal data you provide to:

• Contact you regarding your inquiry or request for our services.
• Gather additional information necessary to fulfill the services you have requested.
• Ensure efficient communication and coordination related to the services provided.

Your data will only be processed for these specific purposes and will not be used for any unrelated activities without your explicit consent.

We will retain your data for the duration of our business relationship. Afterward, your data will be stored as long as legally required to meet obligations (e.g., tax regulations). If no such legal obligations exist, we will delete your data once it is no longer needed for the purposes it was collected.

The legal basis for the processing of your personal data includes:

• Contractual Necessity: Processing is necessary for the provision of requested services.
• Consent: We process your data for marketing purposes based on your consent, which you can withdraw at any time.

Your data will not be shared with third parties unless:

• We have obtained your explicit consent.
• We are legally required to do so (e.g., by tax authorities or courts).

International Data Transfers: We do not foresee any transfer of data to third countries. If such transfers become necessary, we will ensure that adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

You have the following rights regarding the personal data we process:

• Access: Request information about the personal data we hold about you.
• Rectification: Request the correction of inaccurate data.
• Deletion: Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Limitation: Request restriction of processing under certain circumstances (e.g., when contesting the accuracy of your data).
• Objection: Object to the processing of your data for reasons related to your particular situation.

You may exercise your rights by contacting us via the email address above, with a copy of your ID or identity document.

Withdrawing Consent: If we are processing your data based on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

If you believe your rights regarding data protection have been violated, you can file a complaint with the relevant data protection authority, such as Spain’s Data Protection Agency (www.agpd.es).

The personal data we process has been directly provided by you when engaging with our services. This may include:

• Identification data (e.g., name, address)
• Contact information (e.g., postal and electronic addresses)
• Commercial information (e.g., service preferences, transaction details)

We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, and access controls to ensure your data is handled safely.

Cookies are small files stored on your device when you visit a website. They help enhance your browsing experience by remembering your preferences and enabling website functionality. Cookies can also help us understand how users interact with our website to improve our services.

We use the following types of cookies on our website:

• Essential Cookies: These cookies are necessary for the website to function properly. They allow you to navigate and use essential features.
• Performance Cookies: These cookies collect information about how visitors use our website, allowing us to improve its performance. 
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You can manage your cookie preferences at any time by adjusting your browser settings. Most web browsers allow you to control cookies through their settings. Here are links to the instructions for major browsers:

• Internet Explorer
• Firefox
• Chrome
• Safari

Please note that essential cookies cannot be disabled as they are required for the website’s basic functionality.

Legal Basis for Cookies: According to European Union regulations, essential cookies do not require consent. However, non-essential cookies (such as marketing or performance cookies) require your explicit consent, which will be obtained via a cookie banner when you first visit the website.

For more information or if you have any questions about our Privacy and Cookies Policy, please contact us at polina.toropova@gmail.com.